Privacy Policy – alano dt 4 Data Protection Guide

Welcome to the alano dt 4 Privacy Policy. This document outlines how alano dt 4 ("we", "us", "our") collects, processes, stores and protects the personal information of players who use our sports betting and gaming platform at alanodt4.com. This policy applies to all users who register an account, make a deposit, place a bet, play casino games or simply browse the website.

We take your privacy seriously. Whether you are depositing in PKR via JazzCash, betting on a PSL T20 match, spinning slots in our live casino or checking your withdrawal status — every interaction involves some form of data. This policy tells you exactly what that data is, why we need it and how we handle it responsibly.

By registering an account on alano dt 4 and accepting our Terms and Conditions, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not create an account. If you already hold an account and have concerns, please contact our support team using the details in Section 12.

alano dt 4 collects personal data through several touchpoints — during registration, when you transact, when you contact support and when you simply use the platform. Here is a clear breakdown of the categories of data we collect:

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, religious beliefs or political opinions. Where we ask for identity documents, it is solely for the purpose of verifying your identity and age in accordance with our platform rules.

Personal data collected by alano dt 4 is used for specific, legitimate purposes. We do not use your data in ways that go beyond what is necessary for running the platform and keeping your account safe. The main purposes are:

• Account management: Creating, maintaining and managing your player account, including login authentication and profile updates.
• Identity verification (KYC): Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years. This is a core safety and integrity measure.
• Payment processing: Facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallets.
• Customer support: Responding to your queries, resolving disputes and processing complaints efficiently and accurately.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, duplicate accounts and other prohibited conduct that could harm players or the platform.
• Platform improvement: Analysing usage patterns to improve the betting experience, fix technical issues and develop new features relevant to Pakistani players — such as better PSL market coverage or faster JazzCash processing.
• Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling and reaching out where necessary. This is part of our commitment to player welfare.
• Promotional communications: Sending bonus offers, VIP updates or platform news to players who have opted in to receive such communications. You can opt out at any time.
• Legal and compliance obligations: Retaining records as required for financial reporting, dispute resolution and platform audits.

We rely on different legal bases for processing depending on the purpose — including contractual necessity (to fulfil our obligations to you as a player), legitimate interests (platform security and fraud prevention) and, in some cases, your consent (marketing communications).

Given that alano dt 4 processes real-money transactions in Pakistani Rupees (PKR), the handling of payment data deserves particular attention. When you make a deposit or request a withdrawal, we collect certain financial identifiers — such as your JazzCash or Easypaisa number, your Raast ID or your bank account details — to process the transaction correctly.

This financial data is:

• Used only for processing your transaction and for verifying that the payment method belongs to you.
• Stored securely and never displayed to other players or unauthorised staff.
• Shared only with the specific payment processor needed to complete your transaction (e.g., JazzCash or your bank's transfer network).
• Retained for the period required to handle disputes, chargebacks and financial record obligations.

alano dt 4 does not store full card numbers, CVV codes or mobile banking PINs on its own servers. Where card payments are processed, this is done via a third-party payment gateway using PCI-DSS compliant systems. We only retain a transaction reference and the last four digits of a card where necessary for identification.

alano dt 4 does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Your data is only shared where it is genuinely necessary to deliver the platform's services. The categories of third parties we may share data with include:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer networks and card processing gateways — to complete your deposits and withdrawals in PKR.
• Identity verification providers: Third-party KYC services used to verify CNIC documents and confirm your age and identity. These providers are bound by strict data handling agreements.
• Fraud prevention and anti-money laundering (AML) services: Tools that flag suspicious activity, duplicate accounts or unusual transaction patterns. This protects both you and the wider player community.
• Customer support technology providers: Platforms that power our live chat or ticketing systems may process support conversation data on our behalf.
• Analytics providers: Tools used to understand platform usage patterns in aggregate — to help us improve the betting and gaming experience. Individual data is not shared in identifiable form for these purposes.
• Game content providers: In some cases, casino game suppliers (such as live dealer game studios) may receive a player ID or session token to load games correctly. These providers operate under their own privacy frameworks and do not receive your full personal profile.

All third-party processors and service providers that handle your data on our behalf are required to handle it in a manner consistent with this policy. We do not permit them to use your data for their own independent purposes.

We may also disclose personal data where required to do so by applicable law, court order or to protect the rights and safety of alano dt 4, its players or the public.

Keeping your data secure is a responsibility we take seriously. alano dt 4 uses a combination of technical and organisational measures to protect your personal and financial information from unauthorised access, loss, misuse or alteration. These measures include:

• SSL/TLS encryption: All data transmitted between your browser or app and alano dt 4 servers is encrypted using industry-standard protocols.
• Password hashing: Your account password is stored as a one-way cryptographic hash — it is never stored in plain text, meaning even our own staff cannot read it.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Staff do not have access to sensitive data beyond what is required for their role.
• Session management: Inactive sessions are timed out automatically to reduce the risk of unauthorised access if you leave a device unattended.
• Fraud monitoring systems: Automated systems monitor login attempts, payment activity and betting patterns for signs of account compromise or fraudulent behaviour.
• Infrastructure security: Our servers are hosted in facilities with physical security controls, and software systems are regularly updated to address known vulnerabilities.

While we maintain robust security measures, no online platform can guarantee absolute security. You also have a part to play — use a strong, unique password for your alano dt 4 account, do not share your login details with anyone, and contact us immediately if you suspect your account has been accessed by someone else.

alano dt 4 uses cookies and similar technologies (such as local storage and session tokens) to keep the platform functioning correctly and to understand how players interact with it. A cookie is a small text file placed on your device when you visit a website.

We use the following types of cookies:

• Strictly necessary cookies: These are essential for the website to function. They manage your login session, keep your account secure and remember your preferences during a visit. You cannot opt out of these without losing core functionality.
• Functional cookies: These remember choices you make — such as your preferred language or display settings — to make your experience more consistent across visits.
• Analytics cookies: These help us understand which pages are most visited, how long players stay on the platform and where technical issues occur. This data is used in aggregate to improve the platform.
• Security cookies: These support our fraud detection systems by tracking device fingerprints and session patterns. They help us identify suspicious activity before it affects your account.

You can manage or delete cookies through your browser settings at any time. Note that disabling cookies may affect certain features of the alano dt 4 platform — particularly those that require you to stay logged in during a session.

alano dt 4 retains personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable record-keeping obligations. The following general retention principles apply:

• Active accounts: We retain your full account data — including identity, contact and payment information — for the duration of your account's active status on the platform.
• Closed accounts: Following account closure, we retain a minimum data set for a period necessary to handle any outstanding disputes, withdrawal requests or fraud investigations. Financial transaction records are typically retained for a standard accounting period.
• Support communications: Records of support interactions are retained for a reasonable period to allow for dispute resolution and to improve our service.
• Verification documents: CNIC copies and other identity documents submitted for KYC purposes are retained for the period required for compliance and fraud prevention purposes, after which they are securely deleted.
• Technical and usage logs: Server logs and usage data are retained for a limited period for security and debugging purposes, then deleted or anonymised.

Once data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

As a player on alano dt 4, you have rights over your personal data. We are committed to respecting those rights and responding to requests in a timely manner. Your rights include:

• Right of access: You can request a copy of the personal data alano dt 4 holds about you. We will provide this in a clear, readable format.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. For account details, you can also update some information directly through your account settings.
• Right to deletion: You can request that we delete your personal data. We will honour this where there is no legal or operational requirement to retain it. Note that certain data — such as financial transaction records — may need to be retained for a defined period regardless of a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to pause the processing of your data while a concern is being investigated or resolved.
• Right to object: You have the right to object to our use of your data for marketing purposes at any time. You can unsubscribe from promotional emails using the link in any such email, or by contacting support directly.
• Right to data portability: Where technically feasible and applicable, you can request a copy of your data in a portable format.

To exercise any of these rights, please contact our support team (see Section 12). We will verify your identity before processing any data request to protect against unauthorised requests. We aim to respond to all rights requests within a reasonable timeframe.

alano dt 4 is strictly an adult platform. It is not intended for, and should not be used by, anyone under the age of 18. We do not knowingly collect personal data from minors. If we discover that a person under 18 has registered an account, we will immediately suspend the account, delete the associated data and withhold any balance accumulated during that period.

During registration, players confirm that they are at least 18 years of age. Where there is reason to doubt a player's age, alano dt 4 may request identity verification documents — including a CNIC — before the account can continue to be used.

If you are a parent or guardian and believe that a minor may have registered on alano dt 4, please contact our support team immediately with the relevant details so we can investigate and take appropriate action.

alano dt 4 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

We encourage you to check this page periodically, particularly if you are a registered player. For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players — for example, by sending a notification to the email address on file or displaying a notice when you next log in.

Continuing to use alano dt 4 after a policy update has been published constitutes acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or the way alano dt 4 handles your personal data, please get in touch with our support team. You can reach us at:

• Email: [email protected] (plain text — do not include sensitive account information in your initial email)
• Live chat: Available on the alano dt 4 platform for registered players
• Support ticket: Raise a ticket through your account dashboard for formal data requests

When contacting us about a data request, please include your registered email address and a brief description of your request. We will verify your identity before processing any changes or providing access to personal data, to protect both you and other players.